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Find quick answers to common questions
Where automatic water pressure management is required, the Ebara MATRIX 5-5T/1.3M-MC22 delivers reliable clean water transfer for residential and commercial supply systems. Its integrated MC22 Mascontrol unit with 2.2 Bar restart pressure enables automatic pump operation based on system demand, making it suitable for building water supply, booster systems, and continuous pressure applications.
With flow performance reaching 130 L/Min and head capacity up to 57.5 metres, the pump provides stable pressure delivery across varying operating conditions. The multistage hydraulic arrangement supports balanced water movement through elevated pipelines, multi-outlet systems, and pressure-sensitive installations requiring steady circulation.
Water transfer is managed through a closed impeller configuration designed for controlled hydraulic efficiency and smooth circulation characteristics. The staged impeller assembly assists with pressure development while helping minimise turbulence within the pump chamber during continuous-duty operation.
304 stainless steel casings, impellers, shaft, and casing cover improve corrosion resistance and long-term durability in clean water applications. The Carbon/Ceramic/EPDM mechanical seal, TEFC motor construction, IP55 protection, and Class F insulation support dependable operation, while the close-coupled horizontal design allows compact installation and easier servicing access.
FEATURESFind quick answers to common questions
Selecting the correct pump depends on your required flow (L/min), total head (vertical lift + friction loss), and power source. If you're unsure, contact our team and we’ll size the right system for you.
Yes — we provide expert advice to help you choose, install, and optimise your pump system. Whether it's a simple setup or a custom solution, we’re here to help.
We don’t just sell pumps — we provide complete solutions. From accessories and control systems to full packaged setups, we can supply everything required to get your system running efficiently.
Yes — we ship across Australia. Bulk or oversized orders may incur additional freight charges otherwise we offer free shipping over $100*
Orders are typically shipped within 1–2 business days, with delivery taking approximately 2–7 days depending on your location.
We work with a range of trusted carriers including Australia Post, StarTrack, TNT, and other national freight providers depending on the size and location of your order. This allows us to ensure fast, reliable delivery across Australia, including regional and remote areas.
Yes — all products are backed by manufacturer warranties. Warranty periods vary depending on the brand and product type.
We provide ongoing support including:
If you experience an issue, simply contact our team with your order details and a description of the problem. We’ll guide you through troubleshooting and, if required, arrange repair, replacement, or manufacturer assessment in line with warranty terms.
We focus on supplying proven, high-quality pump solutions backed by real industry knowledge. Unlike general resellers, we understand how these systems perform in the field and provide honest, practical advice to ensure you get the right solution the first time.
Yes — we support you at every stage, from selecting the right pump through to installation and ongoing use. Our team is available to assist with sizing, troubleshooting, and system optimisation whenever you need it.
We carefully select and supply pumps from reputable manufacturers known for reliability and performance. Our range includes both industry-leading brands and high-value alternatives that meet Australian standards and conditions.
Feel free to reach out to us!
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