Feel free to reach out to us!
Find quick answers to common questions
Press & drag to view
Commercial swimming pools and larger aquatic environments often require reliable heating systems capable of maintaining stable water temperatures during continuous daily operation and changing seasonal conditions. The Onga UltraTemp HXi 28kW inverter pool heat pump is developed for higher-capacity installations requiring energy-conscious inverter heating performance together with dependable long-duration operation.
The UltraTemp HXi 28kW incorporates Panasonic inverter compressor technology designed to automatically regulate heating performance according to environmental conditions and operating demand. Under Ambient 27°C / Water 26°C operating conditions, the system delivers heating capacity performance up to 28.2kW together with COP performance ranging from 14.3 to 6.4 depending on operational load requirements and surrounding climate conditions. Recommended circulation performance is rated at 158 L/Min.
Operating on 415v 3-phase power, the system is suited to larger commercial pool heating applications requiring efficient temperature management across extended operating cycles. The low-profile side airflow arrangement supports practical outdoor equipment positioning while inverter-controlled operation assists with reducing unnecessary energy consumption during ongoing pool heating operation.
Built for demanding outdoor installation environments, the UltraTemp HXi 28kW incorporates titanium heat exchanger construction together with barrel union plumbing connections for corrosion resistance and installation servicing convenience. The unit operates with maximum current draw of 10.8 Amps and is suitable for commercial pool and aquatic heating environments.
FEATURES- Heating capacity performance up to 28.2kW for larger commercial installations
- 415v 3-phase operation for demanding aquatic heating applications
- Low-profile airflow configuration for outdoor equipment positioning
- Variable-speed inverter operation for efficient long-duration heating cycles
- Panasonic compressor technology for stable thermal management
- Titanium heat exchanger construction for corrosion-resistant durability
- Barrel union plumbing connections for installation and servicing access
- Suitable for commercial pools and larger aquatic environments
FAQs
General Product FAQs
1. How do I choose the right pump for my setup?
Selecting the correct pump depends on your required flow (L/min), total head (vertical lift + friction loss), and power source. If you're unsure, contact our team and we’ll size the right system for you.
2. Do you offer support with system design or setup?
Yes — we provide expert advice to help you choose, install, and optimise your pump system. Whether it's a simple setup or a custom solution, we’re here to help.
3. Do you offer complete pump solutions or just products?
We don’t just sell pumps — we provide complete solutions. From accessories and control systems to full packaged setups, we can supply everything required to get your system running efficiently.
Shipping & Availability
1. Do you offer Australia-wide shipping?
Yes — we ship across Australia. Bulk or oversized orders may incur additional freight charges otherwise we offer free shipping over $100*
2. How long does delivery take?
Orders are typically shipped within 1–2 business days, with delivery taking approximately 2–7 days depending on your location.
3. What courier or freight companies do you use?
We work with a range of trusted carriers including Australia Post, StarTrack, TNT, and other national freight providers depending on the size and location of your order. This allows us to ensure fast, reliable delivery across Australia, including regional and remote areas.
Warranty & Support
1. Do your pumps come with a warranty?
Yes — all products are backed by manufacturer warranties. Warranty periods vary depending on the brand and product type.
2. What support do you offer after purchase?
We provide ongoing support including:
- Installation advice
- Troubleshooting
- Spare parts supply
- System upgrades
3. What is the warranty process if something goes wrong?
If you experience an issue, simply contact our team with your order details and a description of the problem. We’ll guide you through troubleshooting and, if required, arrange repair, replacement, or manufacturer assessment in line with warranty terms.
Why choose Foundation Pumps?
1. Why choose Foundation Pumps over other suppliers?
We focus on supplying proven, high-quality pump solutions backed by real industry knowledge. Unlike general resellers, we understand how these systems perform in the field and provide honest, practical advice to ensure you get the right solution the first time.
2. Do you offer expert advice before and after purchase?
Yes — we support you at every stage, from selecting the right pump through to installation and ongoing use. Our team is available to assist with sizing, troubleshooting, and system optimisation whenever you need it.
3. Do you stock trusted brands and quality products?
We carefully select and supply pumps from reputable manufacturers known for reliability and performance. Our range includes both industry-leading brands and high-value alternatives that meet Australian standards and conditions.
Can’t find your answer?
Recently viewed
Last seen items