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The Onga UltraTemp VXi 20kW vertical inverter pool heat pump is developed for residential swimming pools and larger spa systems requiring stable heating performance together with energy-efficient inverter operation. Its vertical airflow discharge arrangement assists with cleaner equipment positioning across installations where reduced horizontal clearance is preferred.
Powered by Panasonic inverter compressor technology, the UltraTemp VXi 20kW automatically adjusts operating performance according to seasonal demand and pool heating requirements. Under Ambient 27°C / Water 26°C operating conditions, the system provides heating capacity performance from 5.2 kW to 20.6 kW together with COP performance ranging from 13.6 to 6.5 depending on environmental conditions and operational load. Recommended water circulation performance is rated at 158 L/Min.
An integrated Wi-Fi control module allows remote temperature monitoring and operating adjustment using the Handy-Heat mobile application, while inverter-driven operation assists with reducing unnecessary energy consumption during continuous pool heating cycles. The system additionally supports automatic heating and cooling functionality for year-round pool and spa temperature management.
Designed for long-term residential pool heating applications, the UltraTemp VXi 20kW incorporates colour-coded barrel union plumbing connections together with titanium heat exchanger construction for corrosion resistance and saltwater compatibility. The heat pump operates on 240v single phase power with maximum current draw of 21.2 Amps.
FEATURESFind quick answers to common questions
Selecting the correct pump depends on your required flow (L/min), total head (vertical lift + friction loss), and power source. If you're unsure, contact our team and we’ll size the right system for you.
Yes — we provide expert advice to help you choose, install, and optimise your pump system. Whether it's a simple setup or a custom solution, we’re here to help.
We don’t just sell pumps — we provide complete solutions. From accessories and control systems to full packaged setups, we can supply everything required to get your system running efficiently.
Yes — we ship across Australia. Bulk or oversized orders may incur additional freight charges otherwise we offer free shipping over $100*
Orders are typically shipped within 1–2 business days, with delivery taking approximately 2–7 days depending on your location.
We work with a range of trusted carriers including Australia Post, StarTrack, TNT, and other national freight providers depending on the size and location of your order. This allows us to ensure fast, reliable delivery across Australia, including regional and remote areas.
Yes — all products are backed by manufacturer warranties. Warranty periods vary depending on the brand and product type.
We provide ongoing support including:
If you experience an issue, simply contact our team with your order details and a description of the problem. We’ll guide you through troubleshooting and, if required, arrange repair, replacement, or manufacturer assessment in line with warranty terms.
We focus on supplying proven, high-quality pump solutions backed by real industry knowledge. Unlike general resellers, we understand how these systems perform in the field and provide honest, practical advice to ensure you get the right solution the first time.
Yes — we support you at every stage, from selecting the right pump through to installation and ongoing use. Our team is available to assist with sizing, troubleshooting, and system optimisation whenever you need it.
We carefully select and supply pumps from reputable manufacturers known for reliability and performance. Our range includes both industry-leading brands and high-value alternatives that meet Australian standards and conditions.
Feel free to reach out to us!
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