Feel free to reach out to us!
Find quick answers to common questions
Press & drag to view
Backyard swimming pools and attached spa systems often require dependable heating performance capable of maintaining comfortable water temperatures across extended recreational use and seasonal climate changes. The Onga UltraTemp HXi 16kW horizontal inverter pool heat pump is designed for residential pool environments requiring balanced heating performance together with energy-conscious inverter operation.
The UltraTemp HXi 16kW features Mitsubishi inverter compressor technology that automatically adjusts heating performance according to operating demand and surrounding environmental conditions. Under Ambient 27°C / Water 26°C operating conditions, the system delivers heating capacity performance up to 16.0kW together with COP performance ranging from 13.9 to 6.3 depending on heating load and climate conditions. Recommended circulation performance is rated at 86 L/Min.
Operating sound pressure levels ranging from 42–53 dBa contribute to quieter pool equipment operation across residential outdoor installations, while inverter-controlled heating performance assists with reducing unnecessary energy consumption during continuous pool temperature maintenance. The system supports stable residential pool and spa comfort throughout changing weather conditions.
Built for long-term outdoor pool heating applications, the UltraTemp HXi 16kW incorporates titanium heat exchanger construction together with barrel union plumbing connections for corrosion resistance and installation practicality across residential pool environments. The heat pump operates on 240v single phase power with maximum current draw of 16.6 Amps.
FEATURES- Mitsubishi inverter compressor with automatic heating regulation
- Heating capacity performance up to 16.0kW
- Quiet operating sound levels from 42–53 dBa
- Horizontal airflow arrangement for residential equipment installations
- Energy-efficient inverter operation for ongoing pool heating
- Titanium heat exchanger construction for saltwater durability
- Barrel union plumbing connections for installation convenience
- Suitable for residential pool and spa temperature management
FAQs
General Product FAQs
1. How do I choose the right pump for my setup?
Selecting the correct pump depends on your required flow (L/min), total head (vertical lift + friction loss), and power source. If you're unsure, contact our team and we’ll size the right system for you.
2. Do you offer support with system design or setup?
Yes — we provide expert advice to help you choose, install, and optimise your pump system. Whether it's a simple setup or a custom solution, we’re here to help.
3. Do you offer complete pump solutions or just products?
We don’t just sell pumps — we provide complete solutions. From accessories and control systems to full packaged setups, we can supply everything required to get your system running efficiently.
Shipping & Availability
1. Do you offer Australia-wide shipping?
Yes — we ship across Australia. Bulk or oversized orders may incur additional freight charges otherwise we offer free shipping over $100*
2. How long does delivery take?
Orders are typically shipped within 1–2 business days, with delivery taking approximately 2–7 days depending on your location.
3. What courier or freight companies do you use?
We work with a range of trusted carriers including Australia Post, StarTrack, TNT, and other national freight providers depending on the size and location of your order. This allows us to ensure fast, reliable delivery across Australia, including regional and remote areas.
Warranty & Support
1. Do your pumps come with a warranty?
Yes — all products are backed by manufacturer warranties. Warranty periods vary depending on the brand and product type.
2. What support do you offer after purchase?
We provide ongoing support including:
- Installation advice
- Troubleshooting
- Spare parts supply
- System upgrades
3. What is the warranty process if something goes wrong?
If you experience an issue, simply contact our team with your order details and a description of the problem. We’ll guide you through troubleshooting and, if required, arrange repair, replacement, or manufacturer assessment in line with warranty terms.
Why choose Foundation Pumps?
1. Why choose Foundation Pumps over other suppliers?
We focus on supplying proven, high-quality pump solutions backed by real industry knowledge. Unlike general resellers, we understand how these systems perform in the field and provide honest, practical advice to ensure you get the right solution the first time.
2. Do you offer expert advice before and after purchase?
Yes — we support you at every stage, from selecting the right pump through to installation and ongoing use. Our team is available to assist with sizing, troubleshooting, and system optimisation whenever you need it.
3. Do you stock trusted brands and quality products?
We carefully select and supply pumps from reputable manufacturers known for reliability and performance. Our range includes both industry-leading brands and high-value alternatives that meet Australian standards and conditions.
Can’t find your answer?
Recently viewed
Last seen items